InSights Group

We are doing company launches, brand management, running companies, and in general trying to keep up with you in changing the world!

I Can’t See you

And neither can your customers and prospects.  Unless you put your photo on it.  On your business cards.  On your handouts.  On your website.  On every piece of marketing material that you have.

Ever get a business card at the networking event, then look at it days or weeks or months later, and can’t remember for the life of you who that person was?  What if they had their photo on the card?  You’d remember them, wouldn’t you?

How many times has someone else done that with your card?

Your photo is worth more than any amount of words, more than your logo, more than your title, more than any cute tagline.

If you don’t have your photo on everything, go, right now, to your nearest photographer and spend a little money on a professional headshot, and put it on everything.

You do want to be remembered, don’t you?

View article…

Basic Email Basics

A few basic things you should know about email:

  • One of the best things you can do for your professional image is to install a Signature that automatically appears at the bottom of each message that you send.  It can be text or graphics, but ideally it should be colorful, noticeable, and contain useful information – your name, your business name, and all contact information including website address and social media links.  You might need a geek to help you with this one.
  • The “From” field in your messages should not be blank, or contain incomprehensible jibberish, or display your email address.  It should display your name.  If this is not currently the case, then change the settings in your email client (Outlook, Thunderbird, etc) to accomplish this.  Get a geek to help you, if necessary.
  • After you’ve sent an email, there’s no way to recall it.  The damage is done.
  • Email messages are capable of doing a lot of damage.  Don’t type anything into a message that you wouldn’t want the whole world to know.  That message is going to archived somewhere for approximately forever.
  • Be very sure what you want to do before you choose Reply or Reply All.  If you get a message that’s obviously addressed to multiple persons, and you wish to send a reply to the sender only, don’t choose Reply All, because that will send your message to all recipients.  Which can annoy a lot of people and make you look dumb.
  • Don’t mark an email as Urgent unless it really is, in which case you might want to just call the person.
  • Make email messages short.  Say exactly what you need to say, then stop.  People don’t have much time these days, they’re very impatient, and they get annoyed easily.  Be brief.  Be concise.

View article…

How to get them to listen

listen1 How to get them to listenAll effective marketing pieces need to follow a common formula, whether the piece is an email, postcard, web page, coupon, radio or TV ad, brochure, flyer, verbal presentation or anything else that is used to promote your business and gain customers.

There a four functions to a marketing piece: Grab, Engage, Inform and Offer (GEIO)

These functions are performed by the four parts of a marketing piece: Headline, Subheadline, Body, and Call to Action.

  • GRAB – this is what a Headline does, and you’ve got microseconds to accomplish this. Headlines are critical because if you don’t grab them, then the rest of your marketing piece might as well never have been created. And once you’ve grabbed someone’s attention, you’ve got a few more microseconds to get them to the next step, which is:
  • ENGAGE – this is the function of the Subheadline, to move the prospect on a bit further, to pique their curiosity a bit more, and to tell them that you’re about to give them some valuable information that they’ll be vitally interested in.
  • INFORM – this is the message itself, the Body of the marketing piece. It must be concise, interesting and contain useful information that will prepare the prospect for the:
  • OFFER – this function is performed by the Call to Action, where you’re asking the prospect to actually DO something – download a free report, email you, call you, visit your website, make a purchase, etc. A marketing piece that is just informative and doesn’t ask for an action at the end is a wasted effort.

So here’s the formula again:
Grab = Headline
Engage = Subheadline
Inform = Body
Offer = Call to Action

It’s a simple formula, and you can easily apply it to any new marketing efforts you undertake, or use it to evaluate your current efforts.

View article…

Your energy signature

waterfall Your energy signatureEvery piece of marketing material you create has an “energy signature”, which refers to the emotions (positive or negative) that piece creates in the mind of the recipient. For example, if your business card is professionally-designed, made of heavy card stock, is colorful, has your photo on it, and presents a professional image, that would be a positive energy signature. If it’s made of flimsy paper and looks like it was printed on a cheap inkjet printer, that doesn’t make for a good impression, and would be a pretty negative energy signature.This principle applies to your brochures, website, blog, email signatures, voice mail message, the words that you write and speak, the demeanor that you exhibit when you meet someone in person, EVERYTHING you present to a customer or prospect.

Review your marketing materials and ask yourself what kind of impression they make. That impression is your “signature” – make sure it looks and feels good before you sign it!

View article…

Is less better than more?

Fewer words is better than more words.

E. B. White wrote in “Elements of Style”: “Vigorous writing is concise. A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should contain no unnecessary lines and a machine no unnecessary parts.”

This applies to any written work, whether a brochure, a white paper, an article, a blog post or website content.

Don’t use TMW (Too Many Words)!

View article…

There are three parties involved with a website, and only one of them is important

There are three parties involved with a website, and only one of them is important.

The parties are:

  • the site owner
  • the site developer
  • the user (the person who views your site)

The user is the only one who matters. The focal point of all discussions and decisions must be the user. The end result of everyone’s efforts must be to see that the user’s needs are served.

Your needs get met by meeting the needs of your users.

View article…

Understand why your website is important

Understand WHY your website is important to your business.

website1 Understand why your website is importantA recent study indicated that around 70% of people looking to buy a product or service will visit a company’s website to get more information before they will contact the company directly. And you don’t know that these people are even there. And you don’t know who they are. So you can’t communicate with them. The only tool you have available to move them to the next step in the sales process is your website. And that tool has ONE chance to do its job.

View article…

Branding is now

Your brand is not your company name, your logo, your slogans, or your tagline (however cute and catchy it might be).

In fact, your brand is mostly not anything that you have much control of.

Your brand is not what you say about yourself – it’s what everyone else says about you.

Your brand is the marketplace’s perception of you.

How do you think the marketplace sees you?  What do you think they think when they see your name, your business name, your website, etc?

It’s difficult — nearly impossible — to put yourself inside the marketplace’s head and look at yourself through the marketplace’s eyes, but you still need to try.

Do you need to do some work on your brand?

Short, Sweet and Frequent

I see too many blogs posts that are way too long.

Blog posts should be in the range of 100 to 200 words.  300 max.

Blog posts are not “articles”.  Articles are longer.  If you want to publish an article, put it on a separate page in your site and link to it from a short blog post, using the post as a way to introduce the article.  You can make the article any length you want.

The problem is that people have short attention spans, especially when reading blogs.

The other common issue with blogging is frequency.  Posting every 3 or 4 weeks is completely ineffective.  You’ll never develop a loyal readership by doing that.

I suggest that you post at least once a week, and once a day is ideal.  Sound too difficult and time-consuming?  Remember, your posts are going to be short.  A really good idea is to write all your posts for the week at one time, then schedule them to be automatically published on specified days.  This makes the job a lot easier.

Oh, I forgot the “sweet” part.  Make your posts interesting.  You must provide value (useful information) to your readers.

Summary — your blog posts should be:

  • Short (100 to 300 words)
  • Sweet (interesting and useful)
  • Frequent (ideally, every day)

(By the way, this post has 216 words)

There’s one place to get the truth

Thinking about trying a new marketing tactic?  Go ahead, try it.The marketplace will tell you whether it’s good or not.

Don’t think it to death before you try it.  Just do it.

The marketplace will tell you if it’s a good idea.

Just like your best friend is the only person who’ll tell you that you have bad breath, the marketplace will always tell you the truth.  In fact, the marketplace is the only place you can get the truth.  It will never lie to you.  It’s your best friend and wisest adviser.

View article…