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	<title>Comments on: Are You Keeping Your Promises?</title>
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	<link>http://www.insights-group.com/only-at-insights/are-you-keeping-your-promises/</link>
	<description>Social Media &#38; New Media Marketing Strategy &#38; Coaching</description>
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		<title>By: sandimaki</title>
		<link>http://www.insights-group.com/only-at-insights/are-you-keeping-your-promises/comment-page-1/#comment-584</link>
		<dc:creator>sandimaki</dc:creator>
		<pubDate>Sat, 16 May 2009 00:12:02 +0000</pubDate>
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		<description>Sarah, 
Great point about storytime. Even as adults when we have an expectation, even if a replacement event is better than the orginal, we have already set ourselves up for what we expect. 

Helping our clients, co-workers, and customers find the change as an opportunity helps when necessary.

Saying what we will do and doing what we will say is critical!

Sandi</description>
		<content:encoded><![CDATA[<p>Sarah,<br />
Great point about storytime. Even as adults when we have an expectation, even if a replacement event is better than the orginal, we have already set ourselves up for what we expect. </p>
<p>Helping our clients, co-workers, and customers find the change as an opportunity helps when necessary.</p>
<p>Saying what we will do and doing what we will say is critical!</p>
<p>Sandi</p>
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		<title>By: Are You Keeping Your Promises? &#171; Sazbean</title>
		<link>http://www.insights-group.com/only-at-insights/are-you-keeping-your-promises/comment-page-1/#comment-577</link>
		<dc:creator>Are You Keeping Your Promises? &#171; Sazbean</dc:creator>
		<pubDate>Fri, 15 May 2009 14:03:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.insights-group.com/?p=724#comment-577</guid>
		<description>[...] May 15, 2009 by Sarah Worsham    I wrote a guest post yesterday over at Insights Group about keeping your promises to your customers &#8211; whether [...]</description>
		<content:encoded><![CDATA[<p>[...] May 15, 2009 by Sarah Worsham    I wrote a guest post yesterday over at Insights Group about keeping your promises to your customers &#8211; whether [...]</p>
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