What should you say when you reach out to customers?
Monday, March 22nd, 2010Reach out when they least expect it. What are some creative ways to reach out and say hello?
It’s thinking of you month.
Sell the experience – the love is in the details.
Send out thank you cards at Thanksgiving.
Create the experience where people are empowered to have the personal relationship with you.
In a recent discussion with our mastermind group one of our members shared the story of recieveing a helium balloon in a box. Be Memorable.
What are your favorite ways of reaching out to clients and customers, just to remind them you are there and you appreciate them being there as well?
We had a great discussion during our Connections group today. The question to ponder was with so much social media and getting to know people, where is the point to connect in person when meeting online? There are connections recommended by friends, and there are people we meet through social media that are simply interesting. Do we often jump into that face to face meeting too quickly? If we have a common interest and the door is open, what happens when we try to create a relationship too soon, before the common element is apparent?

